Privacy Policy

“SnuggleMe” is committed to protecting your privacy when you are using our website site link (the " Site"), interacting with us via social media platforms, or purchasing Products from our Site (" Products").

This Privacy Policy explains the following:

• What information we may collect about you
• How we use the information we collect about you
• Whether we will share your details with anyone else
• How you can instruct us if you prefer to limit the use of that information
• The procedures that we have in place to safeguard your privacy
• The use of cookies on the Site and how you can reject those cookies.      

Information about us

Registered firm (hereinafter “SnuggleMe” , " we", " our", " us") is the data controller which means we are responsible for protecting your personal information. We`re a partnership firm, Our registered office is Benaras Origins, B-21/107-A-3A Vinayaka, Kamachha,

Near Vinayaka Hospital, Varanasi,221010.

We will only use information about you in accordance with this Privacy Policy (as amended from time to time) or as otherwise permitted by law. By using our Site or interacting with us via social media platforms, or by submitting information to us, you signify your consent to the collection, use and sharing of your personal information in accordance with this Privacy Policy.

If you have any requests or questions about how we use your personal information please Contact us.

If you do not agree with this Privacy Policy, you must not use this Site or interact with us via social media platforms or submit any information to us.

Information asked from you:

When setting up an account on the Site, you will be asked to provide us with your name, billing address and delivery address details, your email address, telephone number and a password. We will also require your credit/debit card details when you are placing an order unless you are paying via Razorpay or bank transfer.

We may collect information about you such as your name, address and contact details where you enter a competition, prize-draw or promotion that we are operating.

We may also obtain information about your usage of our Site to help us develop and improve it further.

Information protection

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you via our Site. If you would like to know what information we hold about you, please contact us.

We may disclose your information to members of our group, our employees, our subsidiaries, affiliated companies and any successors in title to our business, for the purposes listed above.

We will not disclose your information to any third party outside of the group except under the following limited circumstances:

• We may disclose your personal information to carefully selected service providers and agents who operate elements of our Site and process data on our behalf. These may include businesses who provide technology services such as hosting for our servers and email distribution and business partners who provide delivery fulfilment services.

• From time to time we may also provide your information to carefully selected customer service agencies for research and analysis purposes, on our behalf, so that we can monitor and improve the services we provide. If you consent, we or our agents, acting on our behalf, may contact you by post, email or telephone to ask you for your feedback and comments on our services

We most definitely do not sell or rent the information you provide to us to third parties and we do not sell or otherwise pass your details to third parties for marketing purposes. We do not hold your credit card details. Financial transactions take place directly and securely with our payment handling provider.

If you believe your details are incorrect you can amend your details by logging onto your account on the `Sign In` section on our Site or you can Contact us.

Information we have access to through social media platforms will depend on your personal settings. We will have access to all public information on these platforms. We may also be able to access information that others share about you (as they control how that is shared).

We may collect any data that is accessible to us or that you provide through social media platforms, including for example your Facebook and/or Twitter profile picture, gender, and usernames. We will interact with you through social media platforms in accordance with each site`s rules but we are not responsible for how the site owners collect and handle your data. We are not responsible for what third parties post on our social media accounts. If you `Like` our Facebook Page or post on our Facebook Wall, we can interact with you and send you things via these platforms.

If at any time you want us to stop interacting with you in this way, please Contact us.

We may from time to time make available through our Site links to other sites and certain services provided by third parties. To gain access to the third party services, you must register with these third parties and deal with them directly. Please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. We have no responsibility for these websites and provide these links solely for the convenience and information of our visitors.

A cookie may be used in the processing of your personal data. A cookie is a text file stored on your computer by our Site.

A copy of this text file is sent by your computer to our Site whenever you visit our Site.

We use cookies to identify you, to personalise your experience and to store items in your shopping bag. We may also collect the following information during your visit to our Site:

The fully qualified domain name from which you accessed our Site, or alternatively, your IP address;

The date and time you accessed each page on our Site;

The URL of any webpage from which you accessed our Site (the referrer); and

The web browser that you are using and the pages you accessed.